Training & SupportService that exceeds your expectations

● Initial training on all primary functions
● We provide continuous, unlimited support
● MBC updates & enhancements are free of charge
   
Paymentsgateway User Guide Merchant Connect
PayGate User Guide Secure Web Pay Merchant Connect

Click on the images above to download PDFs

Merchant Bankcard   ACH Direct   Elavon   DTI
888-862-8831   866-290-5400 800-725-1243   800-724-7000
8:00am - 5:00pm EST   8:00am - 6:00pm CST   24/7/365   24/7/365
Click for Support   Click for Support   Click for Support   Click for Support

MBC is primary support:

   Contact ACH Direct for:   Contact Elavon for:   Contact DTI for:
When necessary we refer you to the contact most qualified to resolve your issue.   Password resets, afterhours VT3 support & ACH Invoice inquiries.   Online statements, retrievals, chargebacks & security including fraud.   Statements and retrieval requests, chargebacks & security including fraud.